Pre-sales engineering
Load analysis, system sizing, product matching, drawings and project documentation.
From selection to service
Support that
keeps power moving.
Practical resources and direct technical help for distributors, installers, EPC teams and end users.
360°
One team across
the lifecycle.
Our support begins before the order and continues through installation, operation and after-sales service.
Installation guidance
Manuals, connection review, remote commissioning and installer training.
Fault diagnosis
A direct technical channel for fast troubleshooting and corrective action.
Warranty coordination
Clear claim handling, replacement parts and service tracking for partners.
Download
center.
Sample document entries are prepared as page layouts; replace the placeholder files with approved product documents before publishing.
Common
questions.
Quick answers to help partners prepare projects and orders.
How do I choose the right inverter and battery size?
Send us the daily energy consumption, peak load, required backup time, local grid voltage and installation location. Our engineers will recommend a matched configuration.
Can BETNI provide OEM or ODM products?
Yes. Depending on the product and quantity, we support logo, appearance, packaging, software interface and technical parameter customization.
What documentation is available for projects?
Available documents may include datasheets, manuals, wiring guidance, test reports and relevant certification files. Required documents should be confirmed before ordering.
Do you provide remote installation support?
Yes. Partner projects can receive remote installation guidance, commissioning review and troubleshooting through a dedicated technical channel.